1. Access free online therapy

    News -

    A new free online therapy service by Big White Wall has been commissioned by the NHS in Merton to enhance the existing mental health support in the borough.

  2. Young People in Merton Mental Health Directory 2020 Refresh

    Advice and Information -

    Hearts & Minds and Healthwatch Merton have launched the refresh of the Young People in Merton Mental Health Directory which was originally compiled back in 2017.

  3. Heart and Minds Goes Online!

    News -

    Hearts and Minds go online with digital hangouts open to any 14-25 year olds with experience of mental health difficulties, regardless of where you are in the UK or whether you’ve previously attended one of their groups.

  4. Support from community organisations during COVID-19

    News -

    Community organisations continue to support Merton's residents during this time.

  5. Enter and View Report - Beecholme Adult Care 2019

    Report -

    In 2019, based on local intelligence, Healthwatch Merton visited Beecholme Adult Care mental health step-down service which is commissioned by South West London and St George's, and then wrote this Enter and View report of their findings.

  6. Looking After Yourselves

    News -

    A range of resources and information to help you look after yourself.

  7. Out of sight – who cares?: Restraint, segregation and seclusion review

    Report -

    Looks at the use of restraint, seclusion and segregation in care services for people with a mental health condition, a learning disability or autistic people.

  8. ‘what is working well’

    Report -

    The key focus of this snapshot report is to share ‘what is working well’



  9. Healthwatch Merton Annual Report 2021-22

    Report -

    Healthwatch Merton Annual report (2021-2022)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  10. Healthwatch Merton Annual Report 2022-23

    Report -

    Healthwatch Merton Annual report (2022-2023)

    We would like to thank everyone who helped us to put people at the heart of health and social care.

  11. Enter and View Follow-Up Report

    Report -

    This document is the Enter and View report for the agreed follow up that took place in January 2017.

  12. Merton Lesbian, Gay, Bi-Sexual and Transgender (LGBT) Report

    Report -

    The report from our lesbian, gay, bi-sexual and transgender (LGBT) event - with patient and service user experience, health and social care and more.

  13. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  14. Healthwatch Merton Annual Report 2013/14

    Report -

    Our first annual report outlining our workstreams for the coming year and what we’ve done so far.

  15. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  16. Adult Social Care Consultation on Cuts to Services

    Report -

    Merton Council ran a consultation exercise about how, and from where, they aim to achieve the 2016/17 proposed cuts of £5.06 million to be implemented in 2016-17.

  17. Jupiter Ward Outcome Action Plan

    Report -

    Read the outcome action plan from the visit to the Jupiter Ward at Springfield University Hospital.

  18. Registering with your GP: a new advice article from Healthwatch England

    News -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  19. Have your say on the new sexual health strategy for Merton

    News -

    Help inform the direction the Council's Public Health department when commissioning sexual health services.

  20. Are you interested in health research?

    News -

    Two national coordinating centres at the National Institute for Health Research are currently looking for members of the public to join their national and regional committees.

  21. Have your say on implementing the NHS Long Term Plan

    News -

    The NHS Long Term Plan included suggested legislative changes to help implement the plan faster and more effectively.

  22. People regret not raising concerns about their care – but those who do raise concerns see improvements

    News -

    Almost 7 million people who have used health or social care services, in the last five years, have had concerns about their care but never raised them.

  23. Healthwatch Merton Annual report 2019-2020

    Report -

    Our 2019/20 Annual Report

  24. Healthwatch Merton annual report 2020-2021

    Report -

    Healthwatch Merton Annual report (2020-2021) – June 2021

  25. Local Healthwatch funding 2022-23

    Report -

    Healthwatch England latest report sets out what funding the Healthwatch network has received to carry out its statutory activities in 2022-23.
    Find out the key findings from our latest analysis

  26. Become Healthwatch Merton New Chair

    News -

    Healthwatch Merton (HWM) are recruiting a new chair

  27. Healthwatch Merton Action Plan: Jupiter Ward

    Report -

    This document is the Mental Health Trust’s Action Plan response to our report.