Healthwatch Merton Annual Report 2021-22
We would like to thank everyone who helped us to put people at the heart of health and social care.
We would not be able do our work without local people sharing their views with our staff team and volunteers.
We are very grateful for support from voluntary and community organisations and staff working in local health and care services who helped us arrange to speak to the people they support; and managers and decision makers who have often helped us make sure this happens and have encouraged our feedback.
Our year in numbers:
Reaching out
5,568 people
people engaged with us this year through social media, E-bulletins, planned sessions, with us at online community events and through using our website to find the advice and information they need and to be involved in local discussions.
We heard directly from
542 people
about their health and social care experience which feeds into helping shape and improve local Health and Care services locally.
Making a difference to care
We published
3 reports
about the improvements people would like to see to health and social care services.
12 Ebulletins
We directly influenced and supported the development of 5 different borough wide strategies seeking to improve local Health and Social Care services for residents, each with a clear focus on how it supports tackling local inequalities.
