1. Patient Access Online Now Offers Proxy Access in Merton

    News -

    You can now request to act as a proxy for children, relatives and dependants that you care for using Patient Access in Merton.

  2. World Suicide Prevention Day

    News -

    Did you know September 10th 2019 was World Suicide Prevention day? Healthwatch Merton is supporting this campaign in the borough.

  3. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  4. Where can I go to get help for my health out of hours in Merton?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Find out where you can go for help when your GP is closed.

  5. Do you need help getting to hospital in Merton?

    Advice and Information -

    If you visited hospital recently, how did you get there? Find out what support is available to help you travel to your hospital appointments.

  6. PPG Best Practice Guide

    Report -

    A guide to Patient Participation Groups (PPGs), with ideas, suggestions, templates and more.

  7. Enter and View Follow-Up Report

    Report -

    This document is the Enter and View report for the agreed follow up that took place in January 2017.

  8. Healthy High Streets Consultation

    Report -

    This report, done in partnership with Public Health Merton shares the views of the kind of high street/town centre residents of Mitcham would like to see.

  9. Merton Lesbian, Gay, Bi-Sexual and Transgender (LGBT) Report

    Report -

    The report from our lesbian, gay, bi-sexual and transgender (LGBT) event - with patient and service user experience, health and social care and more.

  10. Strategies for improving GP services in Merton

    Report -

    We produced a report from research carried out locally with patients that would identify improvements, ideas and solutions for GP services.

  11. Healthwatch Merton Annual Report 2013/14

    Report -

    Our first annual report outlining our workstreams for the coming year and what we’ve done so far.

  12. Enter and View Report Jupiter Ward

    Report -

    Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

  13. Adult Social Care Consultation on Cuts to Services

    Report -

    Merton Council ran a consultation exercise about how, and from where, they aim to achieve the 2016/17 proposed cuts of £5.06 million to be implemented in 2016-17.

  14. Jupiter Ward Outcome Action Plan

    Report -

    Read the outcome action plan from the visit to the Jupiter Ward at Springfield University Hospital.

  15. Access free online therapy

    News -

    A new free online therapy service by Big White Wall has been commissioned by the NHS in Merton to enhance the existing mental health support in the borough.

  16. Carers needed to help develop new bereavement service

    News -

    The South West London & St George Mental Health Trust is keen to expand the involvement of all service users and carers in developing their services.

  17. Registering with your GP: a new advice article from Healthwatch England

    News -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  18. Merton charity launch new app to tackle anxiety in teens

    News -

    stem4 Merton, the award winning teenage mental health charity has launched their new app Clear Fear aimed to help children and young people manage anxiety.

  19. Have your say on the new sexual health strategy for Merton

    News -

    Help inform the direction the Council's Public Health department when commissioning sexual health services.

  20. New mindfulness-based chemsex recovery programme from Spectra

    News -

    Spectra have launched a new Mindfulness-Based Chemsex Recovery Programme for gay and bisexual men (cis and trans) and men who have sex with men.

  21. Are you interested in health research?

    News -

    Two national coordinating centres at the National Institute for Health Research are currently looking for members of the public to join their national and regional committees.

  22. Have your say on implementing the NHS Long Term Plan

    News -

    The NHS Long Term Plan included suggested legislative changes to help implement the plan faster and more effectively.

  23. People regret not raising concerns about their care – but those who do raise concerns see improvements

    News -

    Almost 7 million people who have used health or social care services, in the last five years, have had concerns about their care but never raised them.

  24. New website to give essential information about services in native tongue

    News -

    Healthwatch Merton is pleased to see the launch of a free website for anyone new to living in London, who doesn’t speak English as a first language.

  25. Merton Health and Care Plan

    News -

    This plan has been published as a discussion document and has used the ideas generated during an event held in November 2018.

  26. Do you want access to information held by public authorities?

    Advice and Information -

    The Freedom of Information Act 2000 ensures the public have access to recorded information held by a public authority in England, Wales and Northern Ireland, and by UK-wide public authorities based in Scotland.

  27. Do you want access to personal information held about you?

    Advice and Information -

    You have the right to get a copy of the information that is held about you. This is known as a subject access request.

  28. Young People in Merton Mental Health Directory 2020 Refresh

    Advice and Information -

    Hearts & Minds and Healthwatch Merton have launched the refresh of the Young People in Merton Mental Health Directory which was originally compiled back in 2017.

  29. Coronavirus Volunteer Workforce in Merton

    News -

    Merton Voluntary Service Council (MVSC) is working with the voluntary sector in the borough to mobilise a volunteer taskforce to help isolated households and those at risk from COVID-19.

  30. COVID-19 latest restrictions and temporary changes at our neighbouring hospital

    News -

    COVID-19 latest restrictions and temporary changes at our surrounding hospitals

  31. Support from One You Merton during COVID-19

    News -

    One You Merton have recently adapted their services so that they support people as well as possible under the current governmental restrictions due to the COVID-19 pandemic.

  32. Heart and Minds Goes Online!

    News -

    Hearts and Minds go online with digital hangouts open to any 14-25 year olds with experience of mental health difficulties, regardless of where you are in the UK or whether you’ve previously attended one of their groups.

  33. Support from community organisations during COVID-19

    News -

    Community organisations continue to support Merton's residents during this time.

  34. Enter and View Report - Beecholme Adult Care 2019

    Report -

    In 2019, based on local intelligence, Healthwatch Merton visited Beecholme Adult Care mental health step-down service which is commissioned by South West London and St George's, and then wrote this Enter and View report of their findings.

  35. NHS test and trace – opportunities for fraud

    News -

    How to avoid scams related to the NHS Track and Trace service.

  36. Help health and social care services recover from COVID-19 #BecauseWeAllCare

    News -

    Two-thirds of people in England say they are more likely to act to improve health and social care services since the outbreak of COVID-19. You can help improve care in Merton by joining our campaign #BecauseWeAllCare.

  37. Healthwatch Merton Annual report 2019-2020

    Report -

    Our 2019/20 Annual Report

  38. COVID-19 Snapshot Survey Analysis

    Report -

    At Healthwatch Merton we continue to work with our local council, NHS and other service providers to help them understand the needs of their communities in these challenging times.

  39. Help the NHS and your local community this winter by sharing your views about the flu vaccination

    News -

    Are you from a BAME (Black, Asian, minority ethnic) community and living in the borough Merton?
    If yes, South West London CCG would love to hear from you to help shape their community messages around the winter flu vaccine.