News and reports

A new free online therapy service by Big White Wall has been commissioned by the NHS in Merton to enhance the existing mental health support in the borough.

This document is the Mental Health Trust’s Action Plan response to our report.

This document is the Enter and View report for the agreed follow up that took place in January 2017.

The number of people being cared for in their own homes is increasing but what should you expect from home care services?

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

Merton Council ran a consultation exercise about how, and from where, they aim to achieve the 2016/17 proposed cuts of £5.06 million to be implemented in 2016-17.

Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

A guide to Patient Participation Groups (PPGs), with ideas, suggestions, templates and more.

Read the outcome action plan from the visit to the Jupiter Ward at Springfield University Hospital.

Three Healthwatch Merton Enter and View Authorised Representatives carried out the visit to the Jupiter Ward at Springfield University Hospital. Here are the results.

We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

This report, done in partnership with Public Health Merton shares the views of the kind of high street/town centre residents of Mitcham would like to see.